Privacy Policy

1. Introduction

Dritarr INC (“Dritarr,” “we,” “us”) operates BotPM.ai (“Service”). This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our websites, marketing properties, and the BotPM application when you use them as a visitor or customer.

If you use the Service under an enterprise agreement, your organization may have additional or overriding terms. When in conflict, your contract with us takes precedence for that relationship.

2. Information we collect

We may collect the following categories of information, depending on how you interact with us:

• Account and profile data: name, email, organization, role, and credentials you provide when you register or are invited.
• Service and usage data: actions taken in the product, configuration, audit logs, support tickets, and diagnostic data needed to operate and secure the Service.
• Content you submit: project data, documents, and other materials you upload or generate in BotPM, including outputs assisted by AI features.
• Billing data: processed by our payment providers (e.g., Stripe); we typically receive limited billing status rather than full card numbers.
• Technical data: IP address, device/browser type, and cookies or similar technologies on our marketing sites as described below.

3. How we use information

We use information to:

• Provide, maintain, and improve the Service, including AI-assisted features subject to your plan and policies;
• Authenticate users, enforce security, and prevent abuse;
• Communicate about the Service, billing, and support;
• Comply with law and respond to lawful requests;
• Analyze aggregated or de-identified usage to improve the product experience.

4. Sharing and subprocessors

We do not sell your personal information. We may share data with service providers who assist us (e.g., hosting, analytics, email delivery, payment processing, AI infrastructure) under contractual safeguards. We may disclose information if required by law or to protect rights, safety, and security.

5. Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may depend on your subscription, backups, and organizational settings (e.g., tenant data deletion workflows).

6. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is 100% secure; we encourage strong credentials and appropriate access controls in your organization.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. To exercise rights, contact us at support@botpm.ai. We may need to verify your request and coordinate with your organization for workspace accounts.

8. International transfers

We may process information in Canada and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

9. Cookies (marketing site)

Our marketing sites may use cookies and similar technologies for basic functionality and analytics. You can control cookies through browser settings.

10. Children

The Service is not directed at children under 16, and we do not knowingly collect their personal information.

11. Changes

We may update this policy from time to time. We will post the revised version and update the “Last updated” date. Material changes may be communicated through the Service or by email where appropriate.

12. Contact

Dritarr INC — privacy inquiries: support@botpm.ai